Terms & Conditions

GENERAL
Margareta Concept Store is operated by Huis Borghys -Verdonck bvba – Dorpshart 12 bus 1 – 2870 Puurs – Belgium. These general terms and conditions govern all use of margareta-puurs.be and in particular the product offers and sales on this website. When you visit this website or buy a product on it, you agree to be bound by these terms and conditions. Please note that these terms and conditions may be updated from time to time so we recommend that you read them carefully each time you visit us. We do not accept any other terms and conditions unless we have agreed otherwise in writing. Each party shall have the right to cancel a sale in case of a material breach by the other party of these terms and conditions. This means for example that we can cancel a sale if you are not a consumer or if your payment is, or appears to be, fraudulent. 

ORDERS
By submitting an order, you explicitly agree to be irrevocably bound by these terms and conditions, including all policies and subsections such as the Privacy Policy and Return sections. In the unlikely event that a product that you ordered is not available, we will inform you promptly and propose an alternative solution (for example, later delivery, exchange, refund) without any cost to you. 

CANCELLATIONS & RETURNS
Any cancellations of standard orders must be done within 24 hours from time of order to avoid any additional fees or charges. If more than 24 hours have passed and you wish to cancel your order please refer to our return policies for returning the merchandise back to us once you receive it. Please note there are no returns, refunds or exchanges on special/custom orders. We accept returns or exchanges for up to 5 working days after items are received/delivered. 
PLEASE NOTE: Sale, special and personalized orders cannot be returned and are final sale. If you are not 100% satisfied with your purchase, please email us at info@margareta-puurs.be. Items must be unused and in original condition. The customer is responsible for all shipping costs. In the case of a return, you will be credited in full, minus the cost of initial shipping. Vouchers cannot be returned or exchanged for cash. For returns that were purchased by gift voucher, a new gift voucher will be issued. We provide maximum one Return Authorization Number per order. Margareta Concept Store reserves the right to charge you a handling fee to cover administrative and payment costs. Although we check all merchandise for defects and damage prior to shipment, it is the buyers’ responsibility to check the product upon arrival to make sure it is free of any defects. Damaged goods due to buyers’ negligence will not be accepted for refund. Any return or exchange that does not meet the above criteria will be sent back to the customer. In your return package, please include a copy of your receipt with a written reason for the return. 

RETURN ADRESS: Margareta Concept Store – Dorpshart 12 bus 1 – 2870 Puurs – Belgium. 

PAYMENTS 
After you submit your order, you will be referred to the secure payment page of our website and will be requested to pay for your order. We accept PayPal and Direct Bank Transfert. You will receive an electronic order confirmation on your screen and per e-mail when your payment has been made. In case of a refund, we will credit the card or bank account of the person who paid for the products. We are not responsible for fluctuations between the currency used for the initial payment and the currency of your credit card or bank account when the refund is made. 

INTELLECTUAL PROPERTY
Some content (images, text, trademarks, …) on www.margareta-puurs.be is copyright protected. It is not permitted to use, reproduce or distribute content from this website without the express written consent of Margareta Concept Store.